PURPOSE: Unity of Effort in a Positive Direction (Unity of Effort) is a high performance workplace framework in which the entire organization
concentrates on supporting front line performance and delivery in a way that front line employees can have the very best performance
so that customers can have the very best service, product and experiences.
Unify everyone, including support staff around a shared vision
Objectives: Upon completion of Sessions 2 through 8 participants will:
Individual................... $1699 per person
Group (5 up to 20) ..... $1399 per person
Contact Us
704-820-0794/302-981-5591
or
talkassociates@positivedirection.net
The purpose of the Unity of Effort Leadership sessions is to provide leadership practices and approaches for customer-focused decision-making,
accelerating progress, and maintaining high performance organizational unity of effort that enables moving forward and improving forward
for customer satisfaction and success. The Unity of Effort framework facilitates consistency in exercising Leadership Standards for
a high performance workplace. Organizations often ask, "How do we get everybody on board?” Operating in a Unity of Effort framework
increases employee retention, increases the capacity for effective multilevel communication and accelerates progress in customer satisfaction
by getting everybody 'on board'. We call it ESP - Everybody on the Same Page with Excellence on the Same Page. Through experiential
learning, discussion and insights and real life real time applications, participants learn and use key practices and approaches to
assure empowered leadership and to:
Apply ways to sustain unity, withstand change and reduce staff turnover
Facilitate the use of strategic plans
Concentrate on supporting front line performance and delivery
Accelerate the progress of existing programs with zero extra time, zero extra money and zero extra people
Build capacity for decision-making and continuous improvement based on data
Build capacity for always meeting or exceeding customer requirements and expectations
Pinpoint improvements needed in the workplace community that really matter so that front line employees can have the very best performance and delivery.
Build functional knowledge and use of the core leadership practices of the Unity of Effort Framework
Be able to use the Direction of Excellence for Customer Satisfaction and Student Success
Be able to conduct a ‘Meeting before the Meeting’
Be able to use the Unity of Effort Core Questions in real life, real time situations
Be able to apply Consistent Positive Direction skills and approaches to Unity of Effort tools and practices
Understand the necessity to be consistent and focused with Unity of Effort leadership practices to effect high performance communication
throughout the organization, all in the direction of customer satisfaction
Be able to facilitate data-based decision making in a positive direction
Be able to influence a climate of high expectations
