In a ‘Unity of Effort’ framework, the entire organization concentrates on supporting front line performance and delivery in a way that the front line can have the very best performance and delivery to meet/exceed customer requirements and expectations.

Team Excellence models the ‘Unity of Effort in a Positive Direction’ (Unity of Effort) Framework to move forward and improve forward with ESP – Everybody on the Same Page with Excellence on the Same Page. Everybody knows where to concentrate their efforts and the ‘reasons why’.

T.A.L.K. Associates provides the expert assistance and support that multilevel teams need to develop a system of support that works for accurate and successful delivery of services. The team learns and manages practices, skills and approaches that can be used immediately.

The Direction of Excellence for organizational teams is:

Every team has a Direction of Excellence.

The Direction of Excellence connects the team and its hierarchy in the direction of meeting or exceeding customer requirements and expectations. If it is a self-directed team then it is supported by the manager or supervisor to whom it reports. Otherwise, the immediate connection is from the team’s manager or supervisor supported by his or her manager or supervisor. That is a part of the ‘Flow of Support’ which also includes the delivery recipients of the team’s efforts.

T.A.L.K. Associates specializes in assisting you with the direction your teams need, to accelerate progress for accurate and successful performance and delivery, at any level from the front line to the CEO.